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10 Tips to prepare for a Hospitality job interview with QHR

The Hospitality, Tourism and Health Care Industries are all about increasing already existing high standards to constantly improve on the customer experience. This ensures repeat business and the spread of positive word of mouth advertising.

As a potential candidate for a placement with QHR either with a permanent, temporary or contract position, or as a valued member of our hire team, you will have a passion for Hospitality and the Service Industry and fully appreciate that high standards are non-negotiable.

The first step you have to take is the job interview with us so here are 10 tips to help you prepare:

Be Punctual

1) This is the first rule of any job interview. If you turn up late without a valid reason you will already be ruled out in the mind of your interviewer. If you can’t make it to the interview on time, what would make us think you would be on time for our client? It’s best to aim to turn up for your interview 10 minutes before the allotted time. That way you can relax, take some deep breaths, compose yourself and give it your very best shot.

Be Smart

The Hospitality Industry is all about perception. Take food for example – ‘we eat with our eyes’ is an old saying which means that everything has to look good as well as taste good. This perception starts with the KP, Chef, Bar Staff and Plate Waiters. Even if the job you’re applying for has a relaxed dress code don’t ever think you can get away with this in an interview. It also doesn’t mean that you have to buy a designer suit, but you should invest in your appearance.

Gentlemen if you’re not used to wearing a suit then buy an inexpensive one off the peg from a chain store. You can even search the charity shops for an inexpensive one in a conservative colour (Blue, Grey), but make sure it fits well and isn’t too long in the legs (just resting at the top of your heel at the back) or the sleeves (about half an inch from the end of your shirt cuff). Whatever shoes you wear make sure they aren’t scuffed and that the heels aren’t worn down. If you wear a beard make sure it’s neatly trimmed, any tattoos are covered and obvious body piercings are removed.

Ladies again dress conservatively with a skirt or dress trousers and go easy on the make-up and jewellery. Think about what you would wear in the particular role you’re going for. If it’s a Front of House job, for example on reception, less is more. Also steer clear of wearing perfume. Smell is one of the strongest senses which can trigger memories in the interviewer, both good and bad. You want to stack as many odds in your favour as possible so it’s best to avoid it.   

Be yourself

Creating an effective team for our clients or for our service team for functions and events means pulling together people with different strengths and personalities. Don’t put on a front or try to be someone you’re not. Be polite, be friendly but don’t be too informal. Be confident but not arrogant. Always remember that you’re in an interview situation but let the real you shine through.

Prepare, Prepare, Prepare

Take a look through our website. Get a feel for the type of clients we represent and you’ll understand the high standards of service we require. Increase your knowledge of the industry related to the job you’re applying for. If you’re applying for chef’s job in the Kitchen Brigade of a large hotel organisation find out more about the changing trends in food service. Likewise a Kitchen Porter is a key member of a successful kitchen team. Are you just prepared to wash dishes or can you think of ways that will help make life easier and quicker for the chefs, which will in turn result in satisfied customers. No matter what job you’re applying for let your passion come through.

Expect the unexpected

Be prepared to answer questions relating to your work experience that you’ve never been asked before. Think about situations you’ve been involved in at work and how you’ve dealt with them to create a positive outcome

What can you bring to the party?

Why should we recommend you to a potential employer or include you in our excellent team of service staff for hire for events or functions? What qualities do you possess that would make us choose you over another candidate? Think about what Hospitality means to you and why you believe you can add something special to help your potential employer. Don’t be shy, tell us.

Honesty is the best policy

If there’s something you should tell us at interview stage that you haven’t already, come clean. Trust is earned so let us help you move forward with your job or career choice.  

What are your career goals?

This is equally important whether you’re applying for a permanent job with a career path or for casual work as part of our function and events team. It allows us to understand what you’re looking for long term so we can match you with the right placement.

Documentation

9) Bring the right documentation with you as required by QHR you can find out more about this on our Terms & Conditions page.

Enjoy it

An interview is a two-way process. It gives a chance for you to present yourself in the best way possible. We want to hire excellent quality candidates and if you believe you have what it takes then just enjoy the experience and give it the best you’ve got.